St. Petersburg’s Pulkovo airport in Russia restored its electronic services following a technical failure on 11 September 2026. Interfax’s evening report attributes the statement to the airport’s press service. Earlier that day, some flights used manual check-in and flight information was absent from terminal displays.
What the restoration announcement covers
The airport said all services were working again in full. The agency did not specify the technical cause, supplier or precise recovery time.
Visual information in the new terminal concept
The outage occurred after Pulkovo began testing its “Quiet Airport” concept on 1 September. That earlier announcement described reducing voice messages to lower noise, while retaining boarding calls and other mandatory flight-status announcements.
- The official MAX bot offers flight subscriptions with automatic notifications.
- The airport website’s online board shows flight status.
- Terminal screens show announcements and assistance information during delays.
- Hospitality agents and information desks remain available in the terminal.
Chief operating officer Pavel Kushnirenko described expanded visual-information infrastructure in the 1 September announcement. These channels explain the operational setting of the later display failure.
The passenger activity preceding the incident
In its 2 September summer summary, Pulkovo reported 6.34 million passengers across June, July and August, matching summer 2025’s level. Domestic services carried 4.71 million; international services carried 1.63 million, up 9%. Moscow, Kaliningrad, Yekaterinburg, Sochi and Novosibirsk were the leading domestic destinations.
Antalya, Istanbul, Minsk, Yerevan and Hurghada headed international destinations. The published domestic and international totals sum to 6.34 million; their shares are approximately 74.29% and 25.71%, calculated from those figures.
These summer figures precede the September failure. They describe the airport’s recent operating scale and do not measure the number of passengers affected by the outage.
